Introducing Jack's Club

Monterey Jack’s Exclusive Loyalty Scheme!

Starting this November, Monterey Jack’s is thrilled to re-launch our loyalty program designed to reward our incredible customers. Join Jack’s Club and get exclusive perks that make each visit to Monterey Jack’s even more rewarding.

Here’s what Jack’s Club offers:

1

Easy Signup

Join Jack's Club by scanning a QR code or following a link to our app, then register to start unlocking rewards!
2

Birthday Treat

Celebrate with a FREE cocktail or mocktail on your birthday – our gift to you!
3

Welcome Voucher

Get a FREE £10 voucher, loaded within 24 hours of signing up, to spend on your next visit.
4

Monthly Exclusives

Access to special deals and offers every month, exclusively for Jack's Club members.
5

Tiered Rewards

Enjoy even more perks as you level up your membership with each visit.

Membership Levels

SILVER STATUS

Achieved upon registration.
Receive all the perks above, right from the start!

GOLD STATUS

Earn 100 points.
Unlock all Silver perks, plus an extra 10% discount on ALL food purchases throughout the year.

PLATINUM STATUS

Earn 500 points.
Enjoy all Gold perks, with a massive 15% discount on ALL food purchases for the entire year.

Membership to Jack’s Club is totally free and renews each year on January 1st, with all accumulated points carried over (subject to terms and conditions). Don’t miss out – join Jack’s Club today and start earning rewards every time you dine with us!

Don’t wait – join Jack’s Club today

TERMS & CONDITIONS

Welcome to "Jack's Club," Monterey Jack’s exclusive customer loyalty program! By joining Jack’s Club, members agree to these terms and conditions:

  1. Membership
  • Eligibility: Jack’s Club membership is open to individuals aged 18 and over. Membership is free of charge and valid for one year, renewing automatically on January 1 each year unless terminated by Monterey Jack’s.
  • How to Join: Customers can join Jack's Club by registering via the provided link or QR code to access our app.
  • Account Responsibility: Members must keep their account information accurate. Monterey Jack's reserves the right to suspend or terminate accounts with misleading or false information.
  1. Birthday Offer
  • Members are entitled to a free cocktail or mocktail on their birthday. The offer is redeemable only on the registered member’s birthday and is not transferable.
  1. Welcome Reward
  • New members will receive a £10 voucher within 24 hours of signing up, redeemable on their next visit. This voucher is valid for one-time use and cannot be exchanged for cash or other credit.
  1. Exclusive Deals and Offers
  • Jack's Club members will receive monthly access to exclusive deals, discounts, and offers via the app. These offers are exclusive to Jack’s Club members and are subject to change at Monterey Jack’s discretion.
  1. Membership Tiers and Benefits

Members can achieve three tier levels based on their activity and points accumulated.

Silver Status

  • All members achieve Silver Status upon registration, including access to the birthday offer, welcome reward, and monthly exclusive deals.

Gold Status

  • Achieved after accumulating 100 points.
  • Gold Status members receive a 10% discount on all food purchases throughout the year.

Platinum Status

  • Achieved after accumulating 500 points.
  • Platinum Status members receive a 15% discount on all food purchases throughout the year.
  1. Points and Rewards
  • Points are accumulated based on purchases and specific actions as designated by Monterey Jack's.
  • Points earned within the year are carried over and may count towards the member’s status renewal and eligibility for rewards in the following year.
  1. Membership Renewal and Status Retention
  • Membership renews annually on January 1.
  • Monterey Jack’s reserves the right to alter, suspend, or terminate the Jack’s Club loyalty scheme or any of its benefits at any time without prior notice.
  1. General Terms
  • No Cash Alternatives: Points, vouchers, or any other rewards provided through Jack’s Club cannot be exchanged for cash or transferred.
  • Changes to Terms: Monterey Jack’s may revise these terms at any time. Continued participation in the loyalty scheme after updates indicates acceptance of revised terms.
  • Termination of Membership: Monterey Jack’s reserves the right to terminate any membership due to misuse, fraudulent activity, or breach of these terms.

By registering for Jack’s Club, members agree to abide by these terms. For any questions, please contact our customer service team.

Thank you for being part of Jack’s Club – we look forward to rewarding your loyalty!